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Legal
Privacy Policy
This policy explains what personal data we collect, why we collect it, and the choices and rights you have. We keep data collection to the minimum needed to roast, ship and support your orders.
Last updated: 1 July 2026
Who we are
Due Coffee is a speciality coffee roaster shipping across the UK, Europe and the Gulf. For the purposes of data protection law, Due Coffee is the data controller for the personal data described in this policy.
If you have any questions about this policy or how we handle your data, contact us at [email protected].
Data we collect
We collect only what we need to fulfil your order and improve your experience:
- Contact and account details such as your name, email, phone and delivery address.
- Order and payment information, processed securely by our payment providers. We never store full card numbers.
- Taste preferences you share through the coffee finder, used to recommend roasts.
- Usage data such as pages viewed and device type, collected through cookies you consent to.
How we use your data
- To process, roast, ship and support your orders and subscriptions.
- To send order updates and, where you opt in, marketing about new roasts and offers.
- To recommend coffees based on your taste profile.
- To improve our website, prevent fraud and meet our legal obligations.
Lawful bases
We rely on contract to fulfil your orders, legitimate interests to run and improve our business, consent for marketing and non-essential cookies, and legal obligation where the law requires us to keep records.
Your rights
You can access, correct, delete or export your data, and object to or restrict certain processing. To exercise any right, email [email protected] and we will respond within one month.
Still need help?
Our team is happy to talk through anything on this page. We reply within one working day.